Request for Proposals – Banking and Treasury Management Services

The Town of Duck, North Carolina, is accepting proposals from qualified financial institutions to provide comprehensive banking and treasury management services. The Town is seeking a banking partner that can deliver reliable municipal banking services, responsive customer support, robust fraud protection, and modern treasury management technology to support the Town’s daily financial operations.

The selected institution will provide a full range of banking services, including account management, online banking, ACH origination, wire transfers, positive pay, fraud prevention tools, remote deposit capture, business credit card services, and account reporting. The Town currently maintains three primary bank accounts, utilizes payroll direct deposit and Black Mountain Software for financial management, and prefers banking platforms compatible with standard NACHA file formats and municipal accounting practices. The successful proposer should also demonstrate experience serving governmental entities and provide secure, efficient, and cost-effective banking solutions that comply with North Carolina public funds requirements.

The initial contract term will be four (4) years beginning January 1, 2027, with the option to renew for up to two (2) additional two-year terms. While proposals will be evaluated based on overall value, service capabilities, technology, customer service, and cost, the Town may give favorable consideration to financial institutions that maintain a full-service branch or operational presence within the Town of Duck or Dare County.

Proposals must be received by August 20, 2026. Questions are due by July 29, 2026, with interviews, if necessary, anticipated in September 2026 and contract award expected in October 2026. Interested institutions should review the complete Request for Proposals for submission requirements, evaluation criteria, and the full scope of services.

Questions regarding this solicitation should be directed to Drew Havens, Town Manager, at [email protected] or 252-254-5950.

For full RFP details, click here